{"componentChunkName":"component---src-templates-article-js","path":"/youview-box/box-and-remote/stop-youview-remote-controlling-other-humax-boxes/","result":{"data":{"site":{"siteMetadata":{"title":"YouView Support","siteUrl":"https://support.youview.com"}},"contentfulSupportSiteArticle":{"title":"Stop YouView remote controlling other Humax boxes","description":{"childMarkdownRemark":{"html":"<p>Some YouView remotes are made by Humax and can sometimes control other Humax boxes near you. </p>"}},"articleBody":{"articleBody":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Handy if that’s what you want, but to prevent this, try these steps:\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Switch \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"OFF \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"the power to your Humax YouView box\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Power \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"ON \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"your Humax Freeview / Freesat box\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Using your \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Humax Freeview / Freesat remote \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"control press number \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"0\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" and \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"OK\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" at the same time for 10 seconds\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When the \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"PVR \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"light at the top of the remote control stays lit, a message will also appear on your TV screen about changing the remote control code\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Press \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"2\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" to change the remote control code\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Your remotes will now control the correct box.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"ordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"If the above steps did not work, we’d recommend contacting \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://support.youview.com/useful-contacts#step-5\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Humax\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" directly.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Handy if that’s what you want, but to prevent this, try these steps:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Switch ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"OFF ","nodeType":"text"},{"data":{},"marks":[],"value":"the power to your Humax YouView box","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Power ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"ON ","nodeType":"text"},{"data":{},"marks":[],"value":"your Humax Freeview / Freesat box","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Using your ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Humax Freeview / Freesat remote ","nodeType":"text"},{"data":{},"marks":[],"value":"control press number ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"0","nodeType":"text"},{"data":{},"marks":[],"value":" and ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"OK","nodeType":"text"},{"data":{},"marks":[],"value":" at the same time for 10 seconds","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"When the ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"PVR ","nodeType":"text"},{"data":{},"marks":[],"value":"light at the top of the remote control stays lit, a message will also appear on your TV screen about changing the remote control code","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Press ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"2","nodeType":"text"},{"data":{},"marks":[],"value":" to change the remote control code","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Your remotes will now control the correct box.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"ordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"If the above steps did not work, we’d recommend contacting ","nodeType":"text"},{"data":{"uri":"https://support.youview.com/useful-contacts#step-5"},"content":[{"data":{},"marks":[],"value":"Humax","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" directly.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"productReference":{"title":"YouView Box","slug":"youview-box"},"articleCategoryTopic":{"slug":"box-and-remote","title":"Box and Remote"},"articleSteps":null,"numberedSteps":false,"manufacturerPlatform":null,"articleTags":["stop","youview","remote","controlling","other","box","boxes","freesat","freeview"],"updateDate":null},"contentfulAsset":{"fixed":{"base64":"data:image/jpeg;base64,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","aspectRatio":3.4674157303370787,"width":1800,"height":519,"src":"//images.ctfassets.net/sf0fy8wi3dw7/63hPfI60kXbR2HhIjqoxjL/54187ec95f890cefb7189e1387926410/youview-support-background.jpg?w=1800&q=100","srcSet":"","srcWebp":"//images.ctfassets.net/sf0fy8wi3dw7/63hPfI60kXbR2HhIjqoxjL/54187ec95f890cefb7189e1387926410/youview-support-background.jpg?w=1800&q=100&fm=webp","srcSetWebp":""}}},"pageContext":{"slug":"stop-youview-remote-controlling-other-humax-boxes"}},"staticQueryHashes":["1136232959","2744294623","31094879","3631967113","370911686","933346395"]}